Support promotions

        If your company is in the stage of growth and development, is actively promoting its products and services, organizing BTL and marketing activities, then support of complex marketing program is core element of successful implementation of your projects.

        Practice shows, that 70 – 90 % of all customer request during marketing activities are typical and related to FAQ, so there is no need to get your own experienced and expensive personnel involved in servicing it.

        You only need to set FAQ list, provide scenario and algorithm of agent work and concentrate on primary business objectives, meanwhile our agents will :

   ·   Provide timely and qualified help to target audience of the marketing activity.

   ·   Answer all calls, emails and requests from potential clients related to marketing activity

   ·   Help optimizing expenses on servicing customer requests by avoiding usage of your professional employees.

   ·   Prepare up-to-date marketing data regarding number of requests, list of most popular FAQ, feedback on activity in general.

   ·   Note all the complains, regarding BTL activity, which will be send to you online.

        This service is needed not only to manufacturers but also to marketing and BTL agencies, who organize activities, and can pass forward part of their responsibilities to Adelina Call Center and once again concentrate their attention on other aspects of project management.